Closed captioning inquiries should be directed to the following:
Phone: (216) 432-4040
Email: captioning.inquiry@fox8.com
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.
Written closed captioning complaints should be directed to the following:
FOX 8 News
Attn: General Manager
WJW-FOX8
5800 South Marginal Road
Cleveland, OH 44103
Phone: (216) 432-4040
Email: captioning.complaint@fox8.com
Before sending a formal written complaint, we recommend you first submit an inquiry. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.